2024 Client Reporting Apprenticeship Programme - Dublin, Ireland
Client Reporting Apprenticeship Level 6 - Dublin, Ireland
Job Description
Title: Apprentice – Client Reporting
Department: Client Reporting
Location: Dublin, Ireland
Reports to: Department Managers
Job Type: 2-year Fixed Term Contract starting in September 2024
Apprenticeship: Higher certificate in International Financial Services - Level 6
Salary: €24,000 per annum with a €500 sign-on bonus
Who we are:
At Fidelity International, we’ve been helping clients plan and invest for their futures for over 50 years. From more than 25 locations around the world, we provide investment services and retirement expertise to everyone from central banks to private individuals.
We’re known for acting with integrity and thinking for the long-term. And across our organisation, we foster a welcoming, caring and inclusive culture where people feel respected, trusted and able to be themselves.
We see our apprentices as a vital part of our business. We’ll give you the support and training you need to succeed, whilst gaining a qualification. In return, you’ll help us deliver world class services and become highly knowledgeable about our business.
Fidelity International has operated in Ireland since 2000 and is home to the Fidelity International Irish business (FIL Fund Management, FIL Life Insurance and FIL Transaction Services). Our core business activities are focused around the provision of Fund Accounting, Investment Operations, Treasury, Foreign exchange and Client Services.
Late 2015 we announced the creation of a global shared services structure reflecting our desire to design a global organisation in line with our strategic vision to deliver better futures for our clients. This function plays an essential role in strengthening our culture of continuous improvement enabling us to create simpler, more automated, and scalable and lower-risk ways of meeting clients’ needs quickly
This exciting venture in one of Europe’s largest financial services centres creates significant opportunities for those looking to grow their careers in an international company.
Introduction:
Our aspiration is for our reporting service to be a key part of our client engagement, providing our clients with a unique and truly valuable reporting experience that delivers their reporting needs on their terms. We believe that creating a more streamlined, scalable and simpler approach to client reporting enables us to showcase our investment capabilities and stand out versus our peers.
What you’ll be doing:
As a Client Reporting apprentice, you will be an integral part of the team, responsible for performing your tasks in a timely and accurate manner and ensuring we meet the needs of our stakeholders. You will liaise with other Global teams within Fidelity on a regular basis to ensure work is completed to a high standard. You will be expected to contribute to our continuous improvement efforts and ongoing projects to support the wider Client Reporting strategy, and to build networks across Fidelity to support our work and your broader career development.
What you can expect:
Over your two-year apprenticeship programme, you will be based in our Dublin office, where you’ll not only learn how our operations contribute to making our organisation work seamlessly, but also build your knowledge of the wider business.
You’ll start your apprenticeship with a mini-induction, during which we’ll introduce you to Fidelity and investment management.
This is a fantastic opportunity to work in a collaborative team where employees are empowered to voice their opinions and suggest better ways of doing things and are rewarded for good performance. You’ll ensure tasks assigned to you are performed to the highest level, and will be motivated to learn and grow, so we continue to provide excellent service to our clients.
This is the apprenticeship standard that you will complete:
What we look for:
We welcome applications from students from all educational backgrounds. If you’re inquisitive and ambitious, a role at Fidelity could be a great opportunity for you.
As a minimum requirement you’ll need to:
- Be available to join us in September 2024
- Minimum entry requirements are a grade H7/O6 or above in five leaving certificate (or equivalent) subjects. A minimum of grade O6 must be obtained in English. A minimum of grade O6 or a B2 or above in Foundation level must be obtained in Mathematics.
- Holders of a QQI Level 5 Certificate in Business (or equivalent) or QQI Level 6 Advanced Certificate in Business (or equivalent) can apply for entry onto the programme. Non-standard applications will be also considered on an individual basis. Applicants under 21 will be assessed based on Leaving Certificate or equivalent.
- Applicants must be a minimum of 18 years of age before commencing the academic programme.
If you have an interest in what we do, thrive on continual learning in team environments and have the ability to work in a dynamic and fast-moving business, we’d love to hear from you.
Skills you’ll learn:
- Ability to communicate clearly at all levels
- Ability to prioritise and manage own time
- Ability to work in a global team environment
Key strengths we look for:
- Passion for continuous improvement
- Works well within a team environment
- Flexible, adaptable, and enjoys trying new tasks and thinking of new ideas
- Takes ownership for own workload
- Shows initiative and desire for growth and learning
- Has attention to detail and believes in delivering strong outcomes for our clients
Our Values
All of our people must be able to demonstrate affinity with the Fidelity core values:
Integrity – Doing the right thing every time and putting the clients first.
Trust – Empowering each other to take the initiative and make good decisions.
Our Behaviours
All of our people must be able to operate in accordance with our behaviours:
Brave - Challenging the status quo, being accountable and standing up.
Bold - Acting with conviction, encouraging diverse thinking and keeping things simple
Curious - Learning to do new things in better ways and encouraging fresh thinking
Compassionate - Having empathy, caring for colleagues, client and the community
Our clients come from all walks of life and so do we. We are proud of our inclusive culture and encourage applications from the widest mix of talent, whatever your age, gender, ethnicity, sexual orientation, gender identity, social background and more.
Future Opportunities
During your time with us you’ll get to learn even more about what you enjoy, what you’re great at, and how to develop the career path that’s perfect for you. Our apprenticeship programmes may even lead to full-time opportunities if that’s what you’re looking for.
How to Apply
Feeling inspired to start your journey with us? Then take your first step by applying at: careers.fidelityinternational.com
Our application window closes on Sunday, 7 April 2024 at 23:55 GMT.
Please note that there are two online assessments which you’ll need to complete by the time the window closes. They both take around 40 minutes to complete, so make sure you give yourself plenty of time.
You are encouraged to prepare by researching Fidelity International. Our recruitment process is strengths-based, and so the Cappfinity global hub may be a useful resource during your preparation.
All assessment centres are expected to take place March/April 2024. However, we process applications on a rolling basis, and therefore an early application is advised.
As a flexible employer, we trust our people to perform their role in the way that works best for them, our clients and our business. We are a disability-friendly company and would welcome a conversation with you if you feel you might benefit from any adjustments to perform to the best of your ability during the recruitment process and beyond.
For any enquiries regarding your application, you can contact us at earlycareersatfidelity@fil.com. Please note this mailbox is not monitored on weekends or public holidays.
This Programme is closed to applications.