Fidelity Business Management Technology Apprenticeship Programme - September 2026
Title: Business Management Apprentice
Department: Enterprise Technology Services (ETS)
Location: Kingswood, Surrey
Reports To: Director, ETS Business Management
Job Type: 2 Year Fixed Term Contract
Salary: £24,750 per year with an initial £500 sign-on bonus
Apprenticeship: Level 3 Business Administration Apprenticeship - BPP
Introduction:
At Fidelity International, we see our apprentices as a vital part of our business. We’ll give you the support and training you need to succeed, whilst gaining a qualification. In return, you’ll help us deliver world class services and become highly knowledgeable about our business.
It’s a technological world - our clients want to engage with us using creative websites, great apps and through a first-class customer service team, all supported by best-in-class technology solutions that keep their data secure. At Fidelity, we pride ourselves on being a technology-powered organisation where technology is at the heart of everything we do.
We value a diverse workforce that drives different opinions and great ideas, leading to innovation, creativity and measured risk taking. If you are passionate about delivering change in a technological world. Feeling inspired to start your journey with us? Then take your first step by applying at: careers.fidelityinternational.com
Our department:
Enterprise Technology Services (ETS), provide a broad set of Technology services across Fidelity and beyond, ensuring that our business is safe and secure and that we’re delivering the best service to our employees and customers. Key areas include Global Cyber and Information Security, Technology Recovery & Resilience, Enterprise Data Value and Analytics, Architecture, Strategy and Process, Engineering, Enterprise Change and Project Management Office, Digital Technology and Artificial Intelligence, Infrastructure, Corporate Enablers Technology and Market Data. All areas are responsible for delivering secure, scalable, and innovative capabilities across Fidelity.
What you’ll be doing:
The purpose of this role is to provide effective support to the ETS Business Management team (who provide support to the ETS Leadership Team), to ensure the smooth running of the global department. This role will specifically support ETS on various communications, meeting organisation, global webinar and learning initiatives, data analysis/reporting and general administrative activities. The role will include working closely with many different stakeholders across ETS, as well as around the world.
Your key responsibilities:
- Provide day to day support to the ETS Business/Vendor Management teams
- Observe and summarise key meetings/initiatives
- Produce and coordinate data and statistics, to inform key decision making
- Support communication across ETS (including Zoom webinars, updates on global intranet site and Microsoft Teams channels)
- Build and maintain strong relationships across the department
- Engagement with Microsoft O365 services - Outlook, Excel, PowerPoint etc
As an apprentice, you will have the opportunity to develop your skills across a number of different initiatives and Enterprise Technology areas.
What we look for:
We’re looking for people that are interested in both the industry and the sector but ultimately those that are looking for a career which will reward them in both job satisfaction and development. During your apprenticeship, you will gain important insights and skills which will prepare you well for your future career, as well as learning from some of the best in the industry.
Students who are successful in securing an apprenticeship with us may have:
- A ‘can do’ mentality, with the ability to multitask and work under pressure
- Strong written and verbal communication skills
- Excellent planning, problem solving, organisational skills and attention to detail
- A keen interest in learning new things, with the ability to think outside of the box and suggest new ideas
- Good teamworking skills and not be afraid to ask for help
We welcome applications from students from all educational backgrounds. If you’re inquisitive and ambitious, an apprenticeship at Fidelity could be a great opportunity for you.
As a minimum requirement you’ll need to:
- Have achieved GCSE English and Maths (A*-C or 4-9)
- Expecting to achieve 96 UCAS points at A Level or equivalent
- Have the Right to Work in the UK
- Have lived in the UK for 3+ years
- Be available to join us in September 2026
- Have good computer skills (knowledge of Microsoft Word, Excel and Power Point preferred)
- Have excellent communication skills
Our clients come from all walks of life and so do we. We are proud of our inclusive culture and encourage applications from the widest mix of talent, whatever your age, gender, ethnicity, sexual orientation, gender identity, social background and more.
As a flexible employer, we trust our people to perform their role in the way that works best for them, our clients and our business. We are a disability-friendly company and would welcome a conversation with you if you feel you might benefit from any reasonable adjustments to perform to the best of your ability during the recruitment process and beyond.
Training and Development
Over your two-year apprenticeship programme, you will be based predominantly in our Surrey offices, where you’ll not only learn how our Business Management team contributes to making our organisation work seamlessly, but also build your knowledge of the wider business.
You’ll start your apprenticeship with a mini induction during which we’ll introduce you to investment management and how it fits into the City. After that, there are many more ways to develop your skills as your apprenticeship progresses.
At every stage, your development will be underpinned by the best apprenticeship training and professional certified courses.
Unlike other firms that hire on a volume basis, we take on a select number of apprentices. You will be highly valued here, so your development is heavily invested in from day one.
Social and networking events will help you get to know our people and culture. All the while you’ll be learning on the job, working to clear goals and understanding your own potential.
Future Opportunities
During your time with us you’ll get to learn even more about what you enjoy, what you’re great at, and how to develop the career path that’s perfect for you. Our apprenticeship programmes may even lead to full-time opportunities, if that’s what you’re looking for.
How to Apply
Feeling inspired to start your journey with us? Then take your first step by applying at: careers.fidelityinternational.com
Our application window closes on Sunday, 29 March 2026 at 23:55 GMT.
Please note that there are 3 online assessments which you’ll need to complete by the time the window closes. They take around 40 minutes to complete, so make sure you give yourself plenty of time.
All assessment centres are expected to take place March and April 2026. However, we process applications on a rolling basis, and therefore an early application is advised.
As part of our commitment to inclusion, we are a disability-friendly company. As such, we will welcome a conversation with you if you feel you might benefit from any adjustments to perform to the best of your ability during the recruitment process and beyond.
For any enquiries regarding your application, you can contact us at earlycareersatfidelity@fil.com. Please note this mailbox is not monitored on weekends or public holidays.
About Fidelity International
Fidelity International offers investment solutions and services and retirement expertise to more than 2.4 million customers globally. As a privately-held, purpose-driven company with a 50-year heritage, we think generationally and invest for the long term. By combining our asset management expertise with our solutions for workplace and personal investing, we work together to build better financial futures.
Our people are passionate, engaged, smart and curious, and we give them the independence and the confidence to make a difference. While we take pride in the excellence of our investment solutions and client service, we know we can always do better. We are honest, respectful and make tough calls, challenging the status quo to achieve better outcomes through innovation. Above all else, we always put our clients first.
We know that having a diverse range of employees and an inclusive environment where people can be themselves leads to better business and Fidelity is about creating a culture where people’s differences are welcomed, encouraged and celebrated.
Our Values
All our people must be able to demonstrate affinity with the Fidelity core values:
Integrity – Doing the right thing, every time and putting the client first
Trust – Empowering each other to take the initiative and make good decisions
Our Behaviours
All our people must be able to operate in accordance with our behaviours:
Brave - Challenging the status quo, being accountable and speaking up
Bold - Acting with conviction, encouraging diverse thinking and keeping things simple
Curious - Learning to do new things in better ways and encouraging fresh thinking
Compassionate - Having empathy, caring for colleagues, clients & community
