CRM Off-Cycle Internship 2023 - Luxembourg

We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our Client Relationship Management team and feel like you’re part of something bigger.

About your team

The European Client Relationship Management team (“CRM”) oversees client take-on and client service for a diverse range of clients including financial institutions, insurers, wealth managers, asset managers, pensions funds, central banks, sovereign wealth funds and large corporates investing through the Fidelity funds as well as through segregated mandates.

About your role
Reporting to the Head of CRM Iberia LaTam & MESA, this role will focus on Iberia LaTam and Italian markets. The candidate will operate as a contact to ensure client and administrator satisfaction throughout the client lifecycle, including both initial on-boarding of new clients to existing relationships, to ongoing administration and servicing. The CRM Intern is responsible to provide support, guidance and to assist in resolving any Clients’ queries.

You will have opportunity for client contact and help co-ordinate internal resources to meet the client requirements, as well as an opportunity to understand the extensive wider operational business as part of the Client onboarding, servicing and change management role.

About you

It’s who you are that matters here, rather than what you studied. We look for students who are great in a team, eager to learn and ready to take on a challenge. A genuine curiosity about financial services is vital, as is a lively interest in our work and the Asset Management industry. And, as we’re an international organisation, we’ll need you to speak Spanish and English fluently, italian language skills would be a plus.

Feel rewarded

For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.